SLIM SONIC – BEBO Health SA, Rue de la Cité, 1, CH-1204 GENEVA
Email : email@example.com Tel : +41 22 920 25 25
By placing an order, the customer confirms that he/she has read these conditions and accepts them. SLIM SONIC, a brand of BEBO Health SA (hereinafter SLIM SONIC), reserves the right to modify these conditions without prior notice. The conditions in force at the time of the order shall apply.
The products may differ slightly from the illustrations on the presentation materials, which are for information purposes only.
SALE AND PAYMENT
Unless otherwise agreed, all orders will only be delivered after full payment has been received. We reserve the right to refuse an arrangement without explanation. Orders are final, no refunds will be made once money has been paid. Prices are quoted excluding VAT and delivery.
The prices in € indicated on the current price list are binding, the amounts indicated in other currencies are indicative. When making a payment, please make it in €. All bank charges are to be paid by the client, who must specify this to the intermediary when making a payment. The bank will then make the appropriate conversions so that there is no error on arrival on our account, which would delay delivery by the need for a supplement.
For orders placed outside of Switzerland, the buyer proceeds to an import (VAT, customs fees, processing fees, etc…). These taxes are invoiced directly by the customs authority of his country, and are therefore not included in the prices displayed on our price list. It is the buyer’s responsibility to find out in advance about the import conditions of the destination country to avoid unpleasant surprises. The goods are declared at their real value.
Payment in 3X, 4X or deferred payment without fees by credit card with our partner FLOA Bank.
Our financial partner, FLOA Bank, offers payment solutions for your purchases of goods and/or services, in 3, 4 or 10 instalments by bank card, without any fees. These payment solutions are reserved for individuals (natural persons of legal age) residing in France, who hold a Visa or MasterCard bank card with a validity date corresponding to the duration of the refund. FLOA Bank, RCS Bordeaux 434 130 423, whose registered office is located at Immeuble G7 – 71 Rue Lucien Faure in Bordeaux (33300), is subject to the supervision of the Autorité de Contrôle Prudentiel et de Résolution (ACPR), 4 Place de Budapest, CS 92459, 75436 PARIS CEDEX 09, and is registered with the ORIAS under the number 07 028 160 (www.orias.fr) FLOA Bank reserves the right to accept or refuse your application for financing; you have a legal cooling-off period of 14 days. For more information, click here ici.
Please note that if you request payment for your order of goods and/or services by means of these payment solutions, your personal data will be passed on to FLOA Bank for the purpose of examining your request for financing, managing your credit agreement and, if necessary, for collection. For more information, please click ici.
Payment in instalments with Alma
Payment by instalments/deferred payment is available through our partner Alma. The security of payments is ensured by Alma and its service providers. All payments are protected by 3D Secure.
Amount of purchases
- P2X: Only purchases between €100 and €3,200 are eligible for payment with Alma.
- P3X: Only purchases between €100 and €3,200 are eligible for payment with Alma.
- P4X: Only purchases between €100 and €3,200 are eligible for payment with Alma.
By paying in several instalments with Alma, the Customer does not pay any fees. Except in the following cases:
- P2X: 0.73% per transaction
- P3X: 1.50% per transaction
- P4X: 2.20% per transaction
Alma is a telepayment manager and issues an electronic certificate which will be considered as proof of the amount and date of the transaction in accordance with the provisions of articles 1316 and following of the civil code.
Any termination of the GTC between the Seller and the customer will result in the termination of the GTC between Alma and the customer.
Orders are released within 10 working days after receipt of payment. Please note that the products are stored in a semi-finished form due to the choice of colours.
The average manufacturing time of our products is about 8 working days, every effort is made to ensure a quick delivery but delays beyond our control cannot be excluded. No damages can be claimed for late delivery, the order cannot be cancelled.
For orders placed outside of Switzerland, the buyer is responsible for paying customs duties and solving any import problems.
We cannot be held responsible for any disputes with carriers.
The withdrawal period following an order varies between countries:
- France and European Union: 14 days
- Switzerland: There is no withdrawal period (According to the law: Art. 184 ff. CO)
AFTER-SALES SERVICE, WARRANTY
We take care of the entire after-sales service of our products directly, please contact us if necessary. Shipping addresses for Switzerland and Europe are organised by SLIM SONIC (firstname.lastname@example.org).
All material delivered is tested before delivery. We offer a two-year guarantee on all our products except consumables, straps and elastics (one year). The warranty only covers product defects. Any damage caused by misuse and any modification or attempted repair by the customer without prior authorisation will void the warranty.
We offer a repair service for all our products also out of warranty. This service is subject to a fee, and we will provide a quotation once the equipment has been returned. The repair is carried out after full payment of the estimate.
All returns of material require our prior approval. Material received without arrangement will not be processed. Shipping costs are at the sender’s expense, as well as any customs fees that may be charged to us upon receipt.
General terms and conditions of sale updated on 31 August 2022